Press Releases

  • CU*Northwest and CU*South Partner to Innovate Client Service Delivery

    CU*NorthWest and CU*South announced a unique new partnership model focused on collaboration in the delivery of Client Services to over 50 credit unions using the CU*BASE® core software platform. “This is an exciting adventure for our firms,” said Greg Smith, President and CEO of CU*NorthWest. “We both started out building a new kind of business [...]

  • CU*NorthWest promotes Trout

    CU*NorthWest, a credit union-owned CUSO, has promoted Kylie Trout to Manager of Service and Delivery. Trout has been a client service representative at the data processing company for three years and takes on the new role as the company grows and takes on new projects. She will manage a pool of resources both local and [...]

  • CU*NorthWest Announced New Grand Opening Kit

    CU*NorthWest, a cooperative data processing CUSO, announced it has shipped a new Grand Opening Kit to all CU*NorthWest data processing clients at no cost. The kits provide inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform and It’s Me 247 online banking. The new Grand Opening Kit will [...]

  • CU*NorthWest to Hold 2013 Leadership Conference

    CU*NorthWest, a core data processing CUSO, is expecting 75% turnout at its upcoming annual Leadership Conference scheduled for June 25th-27th at the Northern Quest Resort in Spokane, Washington. CEO’s and executive team members from credit unions who process with CU*NorthWest are invited to the annual event which showcases software upgrades from the past year and [...]

  • CU*NorthWest Completes Roll Over Disaster Recovery Test

    CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production roll-over test involving client credit unions and third party connections. The test is part of the company’s ongoing disaster recovery strategy that includes high availability replication and EFT redundancy. CU*NorthWest has processing capabilities from both Liberty Lake, WA and Yankton, [...]

 

News

  • Get Windows 7 Today!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS If not, now’s the time. The end of Windows XP support is just down the road. In April 2014, Microsoft will end support of Windows XP. Learn what this could mean for your credit … Continued

  • The E-Statement Contest Results Are In!

    The E-Statement Contest Results Are In! We are happy to announce that the collaborative E-Statement Contest resulted in adding 9,569 new enrollments during the April and May contest period. That’s an overall 13.15% increase compared to the 2 months prior … Continued

  • iPay Data Center Move

    Attention ONLINE AND SELF-PROCESSING CREDIT UNIONS using easypay powered by iPay We received communication from iPay of their upcoming data center move.  You will soon receive detailed information regarding this move directly from iPay within your MASTER site under the … Continued

  • NSF Fee Posting Change

    How credit unions design their fee income programs varies widely.   The diversity comes in many flavors. As CU*NorthWest moves to a more standardized set of operating rules, we see a variety of NSF processing among our credit unions. In an … Continued

  • eDOC Mobile App

    Get the App! eDOC Innovations is excited to announce the launch of the all new eDOC Mobile app for your smartphone. The app is now available in the Google Play Marketplace & iTunes App Store. What is in the eDOC … Continued

 

Education

  • May’s Top Ten AnswerBook Questions

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS And you’re doing a great job of finding the right questions! Check out MAY’S TOP TEN most-searched questions in AnswerBook: Why do my totals on the Loan Delinquency Analysis Report (MNCOLL #19) no longer … Continued

  • June Tricks of the Trade Webinar

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Scheduled for Tuesday, June 18, from 2-2:30 PM ET (11-11:30 AM PST), the interactive and engaging June Tricks of the Trade webinar will give you an in-depth look at key pieces of documentation related … Continued

  • Training Invitation: Education Express

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers University invites you to: Education Express – What’s New for ACH Processing Simply click here a few minutes before the session begins and enter this password: Education. Format: Drop-in web conference Hosted by: … Continued

  • Register for Of Course!

    ATTENTION CEOs OF ONLINE AND SELF-PROCESSING CREDIT UNIONS   If you haven’t already joined other credit union CEOs on the CU*Answers Of Course! site, now is the time to do so! Over 120 of you have joined the site and … Continued

  • Training Invitation: CheckLogic Branch Capture

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS USING CHECKLOGIC   CU*Answers University invites you to: 9.1.1 CheckLogic Branch Capture – New Release Register today! (After registering, you’ll receive a confirmation email with event login information.) Format: Web conference Hosted by: eDOC … Continued