- Call Center Taps on CUSO Partners to Meet Growing Demand
To help meet the demand of its growing contact center business, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced it will expand its remote staff to include agents located at Fairhope, Alabama-based CU*South. Both CUSOs are members of the cuasterisk.com network. According to Xtend President Scott Collins the two CUSOs started dialogue about […]
- CU*NorthWest Announces Free Marketing Kits
LIBERTY LAKE, WA – February 4, 2015 CU*NorthWest, a cooperative data processing CUSO, announced it will ship “Grand Opening Kits” to all their credit union clients at no cost. The kits are a complete marketing-in-a-box campaign that provides inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform suite, […]
- CUSO Launches New Brand: CU*NorthWest Technical Services
LIBERTY LAKE, WA – February 3, 2015 Washington-based CUSO, CU*NorthWest, is moving to a new era of technical services and has recently announced the first native product and technical service offering from the company. CU*NorthWest is taking the firewall management service directly to its clients on infrastructure now owned and fully deployed by CU*NorthWest. Prior […]
- CU*NorthWest Completes Rollover Disaster Recovery Test
CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability […]
- CU*NorthWest Completes Month-Long Learning Webinars: Lending Tricks of the Trade
CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series […]
- Reminder: March Tricks of the Trade Webinar
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The March Tricks of the Trade webinar will be held from 3:30-4 PM ET (12:30-1:00 PM PST) today! Simply click here a few minutes before the webinar starts and enter this password: tricks. During … Continued
- CU*Leaders Tour Coming to SD!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Credit Union CEOs and Leaders! We’re Coming to the Mount Rushmore State To Offer You This FREE Event! CU*Leaders Tour April 27 & 29 South Dakota The CU*Leaders Tour debuted last month with our … Continued
- Videos Due Tomorrow March 17
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Videos Due Tomorrow, March 17 Enter the Building the Factory Video Contest for a Chance to Win a FREE Building the Factory Project! We’re looking for a short 1-3 minute video that explains what … Continued
- Register for Of Course!
ATTENTION CEOs OF ONLINE AND SELF-PROCESSING CREDIT UNIONS Attention CEOs! If you haven’t already joined other credit union CEOs on the CU*Answers Of Course! site, now is the time to do so! Over 120 CEOs have joined Of Course! and … Continued
- Building the Factory: Your Pot of Gold
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS But it’s not luck that will get you there. Tap into the gold mine of revenue-generating opportunities CU*BASE has to offer with Building the Factory! Interested in a Free Building the Factory project? Enter … Continued
- CU*Answers University Week
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Our most timely and relevant courses condensed into one week! Registration Information The registration deadline is 2 days prior to each course. Webinar courses are labeled as such. Courses not labeled as a webinar … Continued
- FREE Education Express Webinar Coming Up!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS April 22 2-2:30 PM ET This Month’s Focus Learn employee-security best practices from CU*Answers Compliance Expert Jim Vilker! When was the last time you took a deep dive into your employee security settings in … Continued
- Sneak Peak at Chatter Yak! High Intensity Training
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Monday, March 30 11:30 AM – 12 PM ET Registration Deadline Friday, March 27 Webinar Cost $20/half-hour per connection Webinar Hosts Julie Gessner, CU*Answers Sales Administrator Deb Schaffer, Chatter Yak! Director of Business Development … Continued
- New TCD/TCR Integration Strategy Available!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Now Available “No Middleware” Option For Your TCD/TCR Machines! Until now, we have only supported a Lutzwolf middleware solution for TCD/TCR integration. We are pleased to announce a new DynaCash alternative offered by Add-On-Technologies. … Continued
- Chatter Yak! Webinar Series
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Social Strategies That Work Monday, March 16 2-2:30 PM ET (11-11:30 AM PST) Using Social Media with Purpose Tuesday, March 17 2-2:30 PM ET (11-11:30 AM PST) Webinar Hosts Julie Gessner, CU*Answers Sales Administrator … Continued