Press Releases

  • CU*NorthWest Completes Rollover Disaster Recovery Test

    CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability […]

  • CU*NorthWest Completes Month-Long Learning Webinars: Lending Tricks of the Trade

    CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series […]

  • CU*NorthWest Adds Two Montana Based Clients

    CU*NorthWest, the 100% credit union-owned CUSO, announced today that $3.6 million Homestead Federal Credit Union in Billings, Montana has signed with CU*NorthWest and is scheduled for conversion in January 2015. In addition, $18.7 million Heritage Federal Credit Union in Butte, Montana has also signed with CU*NorthWest and is scheduled to convert in April 2015. Heritage […]

  • Growing CUSO Provides Expanding Opportunities for Employees

    As CU*NorthWest grows in the marketplace, employees are growing as well – notably the recent promotion of five staff members.  The nine-year-old, 100% credit union-owned CUSO has strengthened its management team with the following promotions: Kinsey Hiett, a six-year-veteran of the CUSO, has been promoted to Client Service Manager; Terry Monahan, an eight-year employee with […]

  • Growing CUSO Provides Expanding Opportunities for Employees

    As CU*NorthWest grows in the marketplace, employees are growing as well – notably the recent promotion of five staff members.  The nine-year-old, 100% credit union owned CUSO has strengthened its management team with the following promotions: Kinsey Hiett, a six-year-veteran of the CUSO, has been promoted to Client Service Manager. Terry Monahan, an eight year […]

 

News

  • Announcing 2nd Cost of Compliance Contest

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS   Announcing the Second Cost of Compliance Contest Beginning January 1, 2015 Last month at CEO Strategies, we announced the winners of the first Cost of Compliance contest. Now it’s time for the second … Continued

  • Roundtable Recap 12/17

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CANCELLATION Due to last-minute technical difficulties, the Collections Roundtable Recap scheduled for today, December 17, is cancelled. Please watch for an email regarding a date when it will be rescheduled.

  • Attention: November 22-23, 2014 High Availability Roll-Over Test Results Are Now Available for Review

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check Out the Results of the High Availability Roll-Over Exercise Performed  November 22-23, 2014!   By sharing the results of our rollovers tests, we’re able to keep you informed of our efforts to maintain … Continued

  • Reminder: Announcing a Sunset for the “Print Vendor” Statement Format

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*NorthWest announced in 2013 that effective December 31, 2014, statement changes mandated by Reg. Z will be made only to the flat-file statement output, not to the older-style “print vendor” format that was used … Continued

  • iPay Awareness Email Campaign

    ATTENTION CREDIT UNIONS THAT USE IPAY FOR ONLINE BILL PAY A New Year Means a New Opportunity to Increase Online Bill Pay Adoption! As part of the iPay Awareness Email Campaign, iPay will send a set of three emails to … Continued

 

Education

  • Reminder: December Tricks of the Trade Webinar

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS   The December Tricks of the Trade webinar will be held from 3:30-4 PM ET today (12:30-1:00 PM PST)! Simply click here a few minutes before the webinar starts and enter this password: tricks. … Continued

  • Register for Of Course!

    ATTENTION CEOs OF ONLINE AND SELF-PROCESSING CREDIT UNIONS Attention CEOs! If you haven’t already joined other credit union CEOs on the CU*Answers Of Course! site, now is the time to do so! Over 120 CEOs have joined Of Course! and … Continued

  • Loan Fulfillment Center Webinar

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Introduction to the Cloud-Based Mortgage-Lending Platform: The Loan Fulfillment Center by Accenture/Mortgage Cadence Attend this FREE webinar to learn about the Loan Fulfillment Center: a one-stop shop for all of your mortgage lending needs … Continued

  • Remember This?

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Currently Serving CU*BASE makes it easy for your tellers to quickly serve joint owners, co-borrowers, and non-members while honoring the primary owner’s wishes regarding non-owner account access. How does the Currently Serving feature work? … Continued

  • TILA/RESPA Changes – Are You Ready?

    ATTENTION CLIENTS REGISTERED FOR THE “TILA/RESPA CHANGES” WEBINAR For those of you who are registered to attend the “TILA/RESPA Changes – Are You Ready?” webinar tomorrow, December 10, from 2-4 PM ET (11:00 AM -1:00 PM PST), attached is the … Continued