Press Releases

  • CU*NorthWest Announces Free Marketing Kits

    LIBERTY LAKE, WA – February 4, 2015 CU*NorthWest, a cooperative data processing CUSO, announced it will ship “Grand Opening Kits” to all their credit union clients at no cost. The kits are a complete marketing-in-a-box campaign that provides inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform suite, […]

  • CUSO Launches New Brand: CU*NorthWest Technical Services

    LIBERTY LAKE, WA – February 3, 2015 Washington-based CUSO, CU*NorthWest, is moving to a new era of technical services and has recently announced the first native product and technical service offering from the company. CU*NorthWest is taking the firewall management service directly to its clients on infrastructure now owned and fully deployed by CU*NorthWest. Prior […]

  • CU*NorthWest Completes Rollover Disaster Recovery Test

    CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability […]

  • CU*NorthWest Completes Month-Long Learning Webinars: Lending Tricks of the Trade

    CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series […]

  • CU*NorthWest Adds Two Montana Based Clients

    CU*NorthWest, the 100% credit union-owned CUSO, announced today that $3.6 million Homestead Federal Credit Union in Billings, Montana has signed with CU*NorthWest and is scheduled for conversion in January 2015. In addition, $18.7 million Heritage Federal Credit Union in Butte, Montana has also signed with CU*NorthWest and is scheduled to convert in April 2015. Heritage […]



  • Reminder: 2015 Quarterly High Availability (HA) Disaster Recovery Roll-Over Test: March 15-March 18, 2015

    ATTENTION ONLINE CREDIT UNIONS CU*NorthWest will be participating in a High Availability (HA) Disaster Recovery roll-over test starting at 4:30 PM PST on Sunday, March 15, 2015 and concluding on Wednesday, March 18, 2015 at 7:00 PM PST.  Because credit … Continued

  • 2015 Focus Groups

    ATTENTION CFOs AND ACCOUNTING LEADERS 2015 Focus Groups March 25 9 AM – 4 PM ET CU*Answers 6000 28th St. SE Grand Rapids, MI 49546 Two Events in One Day! CFO Strategies Roundtable Register Accounting Top Ten Focus Group Register … Continued

  • Mid-Month Mortgage Statements

    ATTENTION NEIGHBORHOOD MORTGAGE SOLUTIONS CLIENTS NOTICE Neighborhood Mortgage Solutions Set to Transition to Mid-Month Mortgage Statements As you know from the email you received from Neighborhood Mortgage Solutions CEO Greg Wischmeyer on February 6, starting in March all Neighborhood Mortgage … Continued

  • Custom Converse Contest Winner

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Announcing the Winner of the Custom Converse Contest (A contest announced at the 2014 Leadership Conference) Contest Winner: Annettee Babb PrimeSource Credit Union Annettee Has Won $1,000! (Annettee and PrimeSource Credit Union will receive … Continued

  • Announcing the Annual Xtend Shared Branching Round Table in Grand Rapids, Michigan

    Announcing the Annual Xtend Shared Branching Round Table When: Thursday March 19, 2015; 10 am – 12 pm Where: CU*Answers Corporate Office, 6000 28th St. Grand Rapids, MI 49546 What: We want to hear from you! Who: Everyone is welcome … Continued



  • Update Your Signature Pads – ACTION REQUIRED BY MARCH 22

    ATTENTION ONLINE CREDIT UNIONS This message applies to all online credit unions using CU*Spy for receipts, photo IDs, loan documents, and membership forms. Recently we discovered a CU*BASE workstation where, because of a simple configuration error, teller receipts were never … Continued

  • My Virtual StrongBox: Unlimited Opportunity

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Offer your members the ability to safely and securely store their important documents in It’s Me 247 online banking! Learn more in this FREE Webinar! My Virtual StrongBox: Unlimited Opportunity Select the session that … Continued

  • Building the Factory

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get from start to finish more quickly with Building the Factory! Interested in a Free Building the Factory project? Enter the Building the Factory Video Contest! Get your projects off the ground with Building … Continued

  • Look What CMS Has Been Up To!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Introducing Release Management and Vault Manager! Learn how to keep your in-house imaging investment up to date and in step with CU*BASE and It’s Me 247 online banking. Find out how you can leverage … Continued

  • RBC2: Raise Your Voice – Read part 3 of the series today!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS This week we conclude the three-part series completed by CU*Answers audit, legal, and compliance professionals addressing the NCUA’s recent revisions to the proposed Risk Based Capital rule. You can now read Part 3 of … Continued