Press Releases

  • Call Center Taps on CUSO Partners to Meet Growing Demand

    To help meet the demand of its growing contact center business, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced it will expand its remote staff to include agents located at Fairhope, Alabama-based CU*South. Both CUSOs are members of the network. According to Xtend President Scott Collins the two CUSOs started dialogue about […]

  • CU*NorthWest Announces Free Marketing Kits

    LIBERTY LAKE, WA – February 4, 2015 CU*NorthWest, a cooperative data processing CUSO, announced it will ship “Grand Opening Kits” to all their credit union clients at no cost. The kits are a complete marketing-in-a-box campaign that provides inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform suite, […]

  • CUSO Launches New Brand: CU*NorthWest Technical Services

    LIBERTY LAKE, WA – February 3, 2015 Washington-based CUSO, CU*NorthWest, is moving to a new era of technical services and has recently announced the first native product and technical service offering from the company. CU*NorthWest is taking the firewall management service directly to its clients on infrastructure now owned and fully deployed by CU*NorthWest. Prior […]

  • CU*NorthWest Completes Rollover Disaster Recovery Test

    CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability […]

  • CU*NorthWest Completes Month-Long Learning Webinars: Lending Tricks of the Trade

    CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series […]



  • June CU*BASE Monthly Monitor Recap

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products.   Read previous editions of the CU*BASE Monthly Monitor … Continued

  • Self Service GO Kit Now Available!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS In September, CU*NorthWest is giving you a FREE Self Service Grand Opening Kit! Let your members know they can manage their money on their own schedule with It’s Me 247! Want to see this … Continued

  • Reminder: June Tricks of the Trade Webinar

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The June Tricks of the Trade webinar will be held from 3:30-4 PM ET (12:30-1 PM PST) today! Simply click here a few minutes before the webinar starts and enter this password: tricks. During … Continued

  • Another Cooperative Investment Opportunity

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the participation loan offering that Notre Dame Federal Credit Union has exclusively for you, their network partner! To find out more about cooperative investment opportunities or to post your own investment … Continued

  • CO-OP Shared Branching Network Enhancements

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers Ready for CO-OP Shared Branching Network Enhancements Coming June 29 To comply with CO-OP Shared Branching network enhancements, we will be upgrading CU*BASE this Monday, June 29. On Monday, you will notice the … Continued



  • Automated Reports and Queries Reminder

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but it’s not a “set it and forget it” kind of thing. While the reports do run automatically, it’s … Continued

  • June Top Ten AnswerBook Questions

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS And you’re doing a great job of finding the right questions!   Check out the June TOP TEN most-searched questions in AnswerBook! When looking at the new ATM/Debit Activity screen what is the process … Continued

  • Call Report and Risk Management Webinar

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS You’re Invited! Call Report and Risk Management Features Free Webinar! August 12 2-3 PM ET (11 AM – 12 PM PST) Join CU*Answers Technical Writer Karen Sorensen and VP of Professional Services Jim Vilker … Continued

  • FREE My Virtual StrongBox Webinar!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Register Today for This FREE Webinar! Learn how you can help your members store and protect their most important documents in It’s Me 247 online banking with My Virtual StrongBox! Thursday, June 25 2-2:30 … Continued

  • Let AdvantageCIO Help You With New Cybersecurity Standards!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Are you up to date on the new Cybersecurity standards? AdvantageCIO, CU*Answers’ strategic technology consulting team, leverages proven technical leaders with decades of collective experience to provide technical leadership consulting services to organizations seeking … Continued