Press Releases

  • CU*NorthWest is Home to Xtend Call Center Resources

    CU*NorthWest and Xtend Inc. (headquartered in Grand Rapids, MI), both Cooperative CUSOs within the network, are working together to better serve their clients. As part of a recent facilities expansion, CU*NorthWest expanded capacity to not only increase internal operations, but to host Xtend resources at its Liberty Lake, Washington location.  The first Xtend service […]

  • CU*NorthWest 2014 Stock Price Set

    CU*NorthWest, a 100% credit union owned cooperative CUSO has set the new price for an ownership share at $62,500.00.  Each year the CU*NorthWest board of directors establishes the new stock price based on the audited financials from the prior fiscal year. Todd Powell, CEO of Spokane Firefighter Credit union and chairman of the board stated, […]

  • CU*NorthWest To Participate in User Group

    CU*NorthWest will participate in an annual user group event in Southern Californina to be held February 12th and hosted by RAFE Federal Credit Union. The event draws over 90% participation by California credit unions using the CU*BASE® GOLD core processing solution offered by CU*NorthWest. This annual event is a combination of user peer interaction with […]

  • Two Montana Credit Unions choose CU*NorthWest for Data Processing

    Ravalli County and Bitterroot Community Federal Credit Unions have each signed 5 year contracts to use the core processing solution CU*BASE® GOLD. They will be the first Montana-based credit unions to utilize CU*NorthWest’s core processing product, CU*BASE. “We are excited to work with Ravalli County and Bitterroot Community FCU’s”, said Greg Smith, CU*NorthWest CEO, “both […]

  • Ravalli County FCU Becomes Owner

    Ravalli County Federal Credit Union has becomes the latest client to purchase stock at CU*NorthWest. They are the 19th credit union owner of CU*NorthWest and the first Montana-based credit union owner at CU*NorthWest. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”, says Greg Smith, […]



  • May 1 Deadline for CU*Answers Video Contest

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS   Don’t forget, you have until May 1 to submit your entry for the Best Complete Video that illustrates the theme of “Walking in the Member’s Shoes.” The winning entry will receive $1,500 and … Continued

  • Developing a Cost of Compliance Standard

    ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS What does compliance truly cost your credit union? During last November’s CU*Answers CEO Strategies meeting it was stated by a number of CEOs that the cost of compliance is killing their credit union. … Continued

  • March CU*BASE Monthly Monitor Recap

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the March 2014 edition of the CU*BASE Monthly Monitor Recap, which outlines programming changes implemented during the month of February. Your credit union is part of the CU*NorthWest collaborative network, your network. … Continued

  • 2013 1099/1098/1099R/1099M/1099Q Data Submission to the IRS

    ATTENTION ON-LINE CREDIT UNIONS This is a reminder that you have until close of business on Friday, March 21, 2014 to complete your verification of 1099 tax data for submission to the IRS.  CU*NorthWest requires that you email Cathy Green … Continued

  • Fiserv EasyPay Clients: Respond to FraudNet Notifications to Prevent Undelivered Payments

    ATTENTION CREDIT UNIONS USING EASYPAY POWERED BY FISERV FraudNet is a real-time monitoring tool that takes each payment scheduled by your member in the EasyPay site and runs it through an extensive algorithm, spotting key factors that indicate potential fraud, … Continued



  • April Tricks of the Trade Reminder

    ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS The April Tricks of the Trade webinar will be held today Thursday, April 17 from 3:30-4:00 PM ET (12:30-1:00 PM PST)! The interactive and engaging webinar will give you an in-depth look at … Continued

  • Training Invitation: Education Express

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers University invites you to: Education Express – Culture of Continuity Learn how a Culture of Continuity can prepare your team to respond to a crisis. Simply click here a few minutes before the … Continued

  • Automated Monthly Reports

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The Automated Reports & Queries feature makes it fast and easy to run monthly reports, but it’s not a “set it and forget it” kind of thing. While the reports do run automatically, it’s … Continued

  • Vantiv Webinar Invitation

    ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS Recently, CU*Answers and Vantiv had the opportunity to host a webinar to discuss details on the partnership and integration between the two organizations. Included in the webinar was discussion on the capabilities of … Continued

  • Northern Michigan Regional Training Event

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers University invites you to the: Northern Michigan Regional Training Event Format: This is a live training event to be held at Alpena Alcona Area Credit Union in Alpena, MI. (See the attachment for … Continued