How We Got Here
CU*NorthWest was founded in 2005 to provide credit unions with the information solutions and tools necessary to grow and aggressively compete in a competitive financial environment. CU*NorthWest is a regional extension of CU*Answers— a highly successful Michigan-based CUSO.
CU*Answers provides services to over 175 credit unions nationally, representing over 1.8 million members and $18.0 billion in credit union assets. By extending CU*Answers solutions regionally, CU*NorthWest can offer a wide array of solutions channeled through a single business partner. This includes the flagship CU*BASE Data Processing System, available in either an ASP or In-house environment, Image Check Processing, Direct Check Deposit, and Web Development services. A variety of Strategic Planning and Management/Board of Director consulting services are also available.
The combined staff of this CUSO network currently consists of over 390 dedicated individuals trained in a variety of disciplines to serve credit unions. From software programming and operations to network design and hardware support, these professionals bring decades of credit union and financial industry experience to clients.
CU*NorthWest offices in Liberty Lake, WA, include a world-class processing infrastructure, programmers, operators, customer service and technical specialists, conversion specialists and back office support staff. Our client base consists of 31 credit unions in Washington, Oregon, Montana, Colorado, California, and Alaska and is aggressively growing each year.
From data processing and computer support to marketing campaigns and teller training, our goal is to help credit unions address their every need, every day, We’re not just a service provider, we’re an extension of your credit union’s staff; programmers, designers, hardware gurus and service professionals all ready to insure your credit union excels at everything it does.