
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- Could “Incognito Mode” impact Multi-Factor Authentication (MFA) functionality? Click here to view this NEW topic! (KB 5582)
- Where can I learn more about the AP/SN Weekly Fee Posting Report that reports on potential Approved Positive, Settled Negative (APSN) debit card transactions? Check out this NEW topic! (KB 5583)
Show Me the Steps Online Help
- Looking for details on how to mark Tracker Follow-Ups as completed in CU*BASE? Click here for step-by-step instructions!
- For details on how to close a batch of outstanding Tracker Follow-ups, click here for directions.
- To learn how to add collateral to a pending loan application, click here for details.
- Need help with printing blank loan forms in CU*BASE? View this Show Me the Steps topic.