Latest News

Take a Look at the CU*Answers University Courses for August!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

Each month, CU*Answers University hosts FREE web conferences and in-person events that
highlight the many products and services our CUSO offers.  Take a look at the courses we
have coming up in August, many of which highlight Marketing and Sales solutions!

 

Wednesday, August 8

9:00 AM – 10:00 AM ET

Introduction to CU*BASE Marketing and Sales Tools

Register for web conference

Register for classroom session hosted at CU*Answers

 

10:30 AM – 11:30 AM ET

Member Connect: Building a Communication Network within CU*BASE

Register for web conference

Register for classroom session hosted at CU*Answers

 

1:30 PM – 3:00 PM ET

Cross Sales & Sales Trackers: Offering Relevant Opportunities to Your Members

Register for web conference

Register for classroom session hosted at CU*Answers

 

3:30 PM – 4:30 PM ET

Member Service Trackers, Leads, and Follow-Ups

Register for web conference

Register for classroom session hosted at CU*Answers

 

Thursday, August 9

9:00 AM – 10:30 AM ET

Report Builder 1: Working with Computer-Stored Data for Reports and Inquiries

Register for web conference

Register for classroom session hosted at CU*Answers

 

11:00 AM – 12:00 PM ET

CU*Statements

Register for web conference

Register for classroom session hosted at CU*Answers

 

1:30 PM – 3:00 PM ET

Report Builder 2: Building Custom Reports

Register for web conference

Register for classroom session hosted at CU*Answers

 

3:30 PM – 5:00 PM ET

Report Builder 3: Database Files and String Reports

Register for web conference

Register for classroom session hosted at CU*Answers

 

Friday, August 10

9:00 AM – 10:00 AM ET

Introduction to WordPress with SiteControl

Register for web conference

Register for classroom session hosted at CU*Answers

 

10:30 AM – 11:30 AM ET

Advanced WordPress with SiteControl

Register for web conference

Register for classroom session hosted at CU*Answers

 

1:30 PM – 2:30 PM ET

Making a Splash with Member Statements: Statement Onserts and Printed-Statement Styles

Register for web conference

Register for classroom session hosted at CU*Answers

 

3:00 PM – 4:30 PM ET

Next Suggested Product – Targeted Sales Prompts

Register for web conference

Register for classroom session hosted at CU*Answers

Don’t forget: CU*Answers web conferences are always free to attend!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC
Innovations – are running three exciting contests!  Winners will be announced in October 2018,
but you can check out the current results by visiting the Imaging Solutions page of the
CU*Answers website
.  Or, click on the banner images below to check out the results of each
contest individually.  The top 5 credit unions in each contest will be updated every month.

Remember: these contests are not a sprint, they are a year-long marathon!

The credit union with the most documented electronic loan closings during the contest period will win $10,000.

The credit union with the most documents delivered via eSignature during the contest period will win $1,000.

Don’t have eDOCSignature Remote Signature Capture? Visit our online store to learn more about this product.

The credit union with the most new member registrations (as a percentage) during the contest period will win $1,000.

Don’t have My Virtual StrongBox? Visit our online store today to learn how you can turn it on for FREE!

BeFit Financial FCU signs with CU*NorthWest

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that BeFit Financial Federal Credit Union in Vacaville, California has signed with CU*NorthWest moving from Fiserv CUSA. The $39 million-dollar credit union represents approximately 3,900 members. CU*NorthWest is extremely pleased to be adding an additional California client.

Bobbie Adams, CEO of BeFit Financial FCU said: “When considering a new data processor, I highly recommend looking at CU*NorthWest. We needed a system that has true integration and CU*NorthWest exceeded our expectations. We look forward to the transition to a cutting edge fresh system.” BeFit Financial will convert to the CU*BASE® core processing platform in August 2019.

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Ready to Put the Mortgage Servicing Factory to Work?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

Lender*VP offers mortgage servicing and escrow processing services in collaboration with the
Xtend mortgage servicing team.  We make it easy for you by providing services such as Escrow
Processing and Investor Reporting.

Join us for an informative webinar, and let us put our team of experts to work for your credit
union!

Thursday, June 21

10:00 AM – 10:30 AM PT

Get Connected with Josh Peacock – Video Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the
people who drive them.  These brief 30 minute sessions will introduce participants to CU*Answers
Management Services and the value each service brings.  Sessions will include a discussion of what’s
hot in the industry and help participants plug into key resources within CU*BASE and the
cuasterisk.com network.

Missed our most recent session?  Click below to view a video recording as Julie Gessner
and Josh Peacock discuss the various solutions that the Asterisk Intelligence team can
offer, including Analytics Booth, Report Builder, and Unique Data Management.

Or, visit our website to learn more about Asterisk Intelligence.

There’s Still Time to Sign Up for the July Cooperative Campaign

ATTENTION ONLINE CREDIT UNIONS

Sign up now for our July campaign!
Sign up by June 19, 2018

Increase your auto loans with this fun and eye-catching digital marketing campaign.
Various CU*Answers teams, including Marketing, Web Services, and the Internet
Retailer Support Center (IRSC) will work with you to execute the campaign to different
channels including your Online Banking Community page (OBC), MAP site, and Mobile
App for member engagement.

To sign up please visit
https://store.cuanswers.com/product/july-auto-loans/

Have Questions?

Email marketing@cuanswers.com or give us a call at 800-327-3478

Experience New Mobile Log In Options with MACO!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

Multiple Authentication Convenience Options (otherwise known as MACO), offers members the
ability to authenticate into their membership from the mobile app 2.0.  There are 4 login options
available, including PIN, fingerprint, voice recognition, and facial recognition.

Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as
part of your CU*Answers mobile app!  During our upcoming webinar, we will cover the member experience,
requirements for your credit union to be able to offer MACO to members, pricing options, as well as how to get
your credit union in the queue to launch.

Tuesday, June 19

9:00 AM – 10:00 AM PT

To learn more about MACO, visit the IRSC online store!