ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS
Coming Up Next Week!
Each month, Xtend offers FREE webinars focused on lending, marketing, and member service;
these engaging webinars provide credit unions with helpful products, services, and industry tips
to give them the leading edge.
Tuesday, August 22
11:00 AM – 12:00 PM PT
Contact Center Service – Strengthen Relationships One Conversation at a Time
Establishing ongoing relationships with your members is what your business is all about. Is
your inbound telephone support building your brand and positioning your credit union in today’s
competitive marketplace? Put the Xtension Contact Center to work for you. Partnering with the
Xtension Contact Center can allow you to extend your member support hours, add service
capabilities without adding brick and mortar, and provide effective support for your growing list
of electronic services.
Join us to learn how partnering with Xtension Contact Center will expand your member support
capabilities to be there for your members more often, and more effectively.
Wednesday, August 23
11:00 AM – 12:00 PM PT
Member Reach – “A Deep Dive”
Ever wish you had an automated email sent to each new member when they join your credit
union? What about an email to all members without a checking account with your credit union?
Join us as we take a deep dive into the details of the Member Reach program. This webinar is
geared toward current Member Reach clients who would like to learn more about the program or
brush up on their Member Reach education.
Thursday, August 24
8:00 AM – 9:00 AM PT
Outbound Support – an Xtend Center Service
Is your credit union looking for a more effective way to let members know about your products and
services? Do you want to be a voice to the member at key milestones in their membership? Does
your marketing plan include professional outbound calls as part of your growth strategy?
Let Xtend help you establish ongoing relationships with your members, and drive more sales into
your branches. Our outbound team keeps the relationship fresh and hopes to instill the feeling of
importance and value in your members as we perform targeted outbound calls based on a pre-defined
schedule. We also offer outbound campaign assistance for those special promotions or announcements
that you need to communicate to your members.
Join us to see how Xtend’s Outbound Team can help you!