Dual Maintenance Reminder for Payveris Bill Pay Clients

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

A reminder to all credit unions whose Bill Pay vendor is Payveris:

When closing memberships within CU*BASE, dual maintenance is required if the member also uses
Bill Pay.  After closing the membership, please remember to also deactivate that user within PASS
(Payment Application Support System).  This can be done using the following steps after logging into
PASS:

  1. On the left hand side of the screen, select ‘Search Customers’.
  2. Enter in the members first and last name to locate them within PASS.
  3. Once the members profile is located, select the blue ‘Deactivate User’ button found underneath
    the members personal information.

Please direct any questions to the CU*Answers SettleMINT Team at 800-327-3478 x309.

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