Coming Up Next Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

Tuesday, December 10

11:00 AM – 11:30 AM PT

Xtend Communications – Department Overview

The Xtend Communications department keeps credit unions connected to their membership by acting as an extension of CU marketing teams.  Join us as we dive into the various Communication offerings ranging from ongoing outreach, campaign management, one-off custom requests, and more; see how we can align with your current or future initiatives.

Wednesday, December 11

11:00 AM – 11:30 AM PT

Business Texting 101 (Powered by Zipwhip)

Make things convenient and personable for your members by text-enabling your existing landline.  This powerful communication tool is beneficial to both your members and your staff when trying to assist with many member needs.  Your members will be able to text things like “HOURS” and automatically receive your pre-configured response, putting YOU in control.  Other options include applying for loans via an online loan application (if your credit union provides a mobile-friendly option).

You can test it for yourself to experience how easy it is – text “PRICING” to (866) 981-4983 and receive an automatic reply in seconds!

Thursday, December 12

11:00 AM – 11:30 AM PT

Meet Xtend Data Analytics

Building and executing effective services starts and ends with data. Xtend Data Analytics dives deeper into your membership and their behaviors to improve the way credit unions are communicating with their members. Whether it’s evaluating your phone services, the members that hold your credit card, or a recent marketing effort, our Data Analytics department strives to find you answers to your everyday questions, and pose more advantageous inquiries regarding your member comprehension.