ATTENTION STATEMENT PROCESSING CONTACT

Earlier this week, your statement vendor was notified of changes to the flat file for regular, credit card and mortgage
statements to accommodate a longer last name on member statements.  The notification also includes updated
Statement Field Rules to suppress fee information from displaying on statements for closed-end loans.  Regulation
Z only requires fee information to be disclosed for open-end loans.

A sample of this notification is attached.  The impact that these changes have on your credit union’s statements may
vary, depending on how your statements are configured to generate in CU*BASE.  More information will be coming
along with the normal release communications.

Note: The timeline for flat file changes to mortgage statements differs because online and site-four credit unions will
receive the 19.05 Release on May 5, while self-processing credit unions will receive the 19.05 Release May 20-21,
which would be after mortgage statement processing occurs on May 17.