Network Services
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It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform
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CU*Answers Network Services is proud to announce we are expanding our Microsoft 365 and Azure product management services, which will allow our clients to leverage more features and functions of Microsoft licensing as well as virtual server cloud hosting. We recognize that some clients may be best served by using cloud services for their business
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On October 14, 2025, Microsoft will cease mainline support for Windows 10. They will no longer provide free security updates, feature improvements, or technical support for Windows 10 PCs and laptops. As of 10/14/25, CNS support for all Windows 10 workstations, even those with security update entitlement licensing, will be considered best effort. This means:
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The Cybersecurity & Infrastructure Security Agency (CISA) recently shared information on vulnerabilities for Cisco Adaptive Security Appliances (ASA). Your credit union may have received separate communications regarding these vulnerabilities under Emergency Directive 25-03. CU*Answers Network Services does not use any of the products or services affected by these vulnerabilities. As such, there is no impact
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Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October Boot Camp will
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Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October Boot Camp will
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CU*Answers is excited to announce the launch of our new datacenter in Las Vegas, Nevada. Along with a second iSeries production environment, we will be relocating our backup and disaster recovery It’s Me 247 and other associated infrastructure from our Grand Rapids, MI headquarters to the new datacenter in Las Vegas. There will not be any changes
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Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our goals during
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Join us May 7th and 8th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our goals during
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Cooperative CUSO CU*Answers is excited to welcome Josh Hanger as its new Client Support and Operations Manager. Josh brings fifteen years of expertise in call center and customer service management. Recently, he led the Appliance Service Plan call center for Consumers Energy, ensuring 24/7 support for over 200,000 subscribers. Josh is committed to significantly improving