Owned by credit unions. Governed by credit union leaders.
Meet the Board of Directors
CU*NorthWest is a cooperative, which means it's owned by the credit unions it serves. Our board of directors is made up of credit union CEOs and industry leaders who understand your challenges firsthand. They don't just set direction for CU*NorthWest - they live the same realities you do every day.
Cooperative Governance
CU*NorthWest isn't a vendor. It's a credit union service organization - a CUSO - built on the cooperative model. That means the credit unions we serve aren't just clients. They're owners with a real voice in how we operate, what we prioritize, and where we're headed.
What cooperative ownership means for your credit union
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Ownership, not just membership
Every CU*NorthWest client credit union has the option to become a shareholder, giving you a direct stake in the organization that supports your core system.
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Governance by credit union leaders
Our board is made up of CEOs and executives from credit unions that use CBX every day. They bring real operational experience to the decisions that shape CU*NorthWest's direction.
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Your voice shapes priorities
Shareholders participate in governance, vote on key decisions, and have input into the products, services, and strategic priorities CU*NorthWest pursues.
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Aligned incentives
Because CU*NorthWest is owned by the credit unions it serves, our success is directly tied to yours. There are no outside investors pushing competing priorities.
A cooperative model built around credit unions
The cooperative structure isn't just a label. It's how CU*NorthWest stays accountable to the institutions it serves. Your board members work at credit unions that depend on the same core system, the same support team, and the same strategic direction.
When the board makes a decision, they're making it for their own credit unions, too. That alignment is something you won't find with a traditional vendor.
Your Board
The people who guide CU*NorthWest aren't career board members or outside consultants. They're credit union CEOs and executives who run their own teams, serve their own members, and use CBX to do it. They bring the perspective of operators, not observers.
Board FAQs
What does it mean that CU*NorthWest is a cooperative?
CU*NorthWest is a credit union service organization (CUSO) that operates on a cooperative model. That means it's owned by the credit unions it serves, not by outside investors or a parent company. Client credit unions can become shareholders and participate in governance, including voting on key decisions and electing board members. The cooperative structure keeps CU*NorthWest's priorities aligned with the credit unions that depend on it.
Can my credit union become a shareholder?
Yes. All CU*NorthWest client credit unions have the option to become shareholders. Shareholders have a direct ownership stake and a voice in governance, including the ability to nominate and elect board members. If you're already a client and want to learn more about becoming a shareholder, contact the CU*NorthWest team.
Who serves on the CU*NorthWest board of directors?
The board is made up of credit union CEOs and industry leaders from across CU*NorthWest's client base. Board members are active credit union operators who use the same core system and services. This means governance decisions are made by people with direct, hands-on experience running credit unions.
How does the CU*NorthWest board represent my credit union's interests?
Board members serve credit unions that face the same challenges yours does. They help set CU*NorthWest's strategic direction, approve investments in new capabilities, and ensure the organization stays focused on what matters most to the credit unions it supports. Because they're operators themselves, they bring a practical perspective that's grounded in real credit union work.
What's the relationship between CU*NorthWest and CU*Answers?
CU*Answers builds and maintains the CBX core banking system. CU*NorthWest is a cooperative CUSO that provides the local relationship, support, consulting, and day-to-day service delivery for credit unions on the CBX platform. CU*NorthWest owns the relationship with your credit union and coordinates with CU*Answers and other partners behind the scenes so you always know who to call.
Ready to learn more about the cooperative advantage?
Whether you're exploring a new core partner or want to understand what cooperative ownership looks like in practice, we're happy to talk it through.
