Press Releases

  • CU*NorthWest launches MACO to credit union mobile apps

    CU*NorthWest launched MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or pin, adding to the traditional username and password. “MACO adds additional convenience for members when they are […]

  • CU*NorthWest sets 2018 stock price

    CU*NorthWest, a 100% credit union owned cooperative CUSO, has set the new price for an ownership share at $88,500.00. Each year the CU*NorthWest board of directors establishes the new stock price based on the audited financials from the prior fiscal year. Chuck Papenfus, CEO of Inland Valley Federal Credit Union and chairman of the board […]

  • Chula Vista City Employees Credit Union converts to core processor CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Chula Vista City Employees Credit Union of Chula Vista, CA, successfully converted to the CU*BASE® data processing system in February. The credit union represents 575 members and $2.83 million in assets. Chula Vista City Employees Credit Union is looking forward to be able to offer its members […]

  • Core processing coop CU*NorthWest returns to owners

    Each year following the completion of a third party financial audit, the CU*NorthWest board of directors evaluates the net bottom line and makes decisions on how to best extend returns to owner/customers. CU*NorthWest had a record year in fiscal 2017 (ending 9/30/2017) and not only paid the budgeted return, but was able to add an […]

  • Cheney FCU finds home at Primesource CU during emergency

    It’s hard to contemplate closing your credit union right after the first of the year, but if there is no internet or phones, what can you do? For Cheney Federal Credit Union, located in Cheney, WA, when an uncapped conduit pipe caused flooding in their electrical room, it meant thinking fast and relocating quickly. On […]

 

News

  • Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

    ATTENTION ONLINE CREDIT UNIONS On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen /same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day … Continued

  • Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS For 2018, Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current … Continued

  • Sign up for the January campaign!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS There is still time to sign up for our January campaign! Sign up by December 22, 2017 Achieve your home loan goals with this bright and colorful digital marketing campaign. Various CU*Answers teams, including … Continued

  • Bring Your Brand into eStatement Notification – Join Us Tomorrow!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend presents the opportunity to turn your standard plain-text eStatement notification into an interactive, action inspiring marketing piece!  The eStatement notification doesn’t have to serve as simply a notification that your members eStatements are … Continued

  • Share & Win Contest Winners Announced!

    The Q4 Share & Win contest results are in! We are happy to announce that Public Service Credit Union and Prime Source Credit Union are the chosen winners of the Q4 Share & Win contest, guaranteeing them a Samsung® Tablet … Continued

 

Education

  • Dual Maintenance Reminder for Payveris Bill Pay Clients

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS A reminder to all credit unions whose Bill Pay vendor is Payveris: When closing memberships within CU*BASE, dual maintenance is required if the member also uses Bill Pay.  After closing the membership, please remember … Continued

  • Jump into a Dashboard Dive: Losing the Love

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review the ACTIVE BETA CU*BASE Tool #132, our Losing the Love Dashboard.  Are you afraid you’re losing too … Continued

  • Take a Look at the CU*Answers University Courses for January!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in January! Thursday, … Continued

  • Take a Look at December’s Featured AnswerBook Question!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the featured AnswerBook question for the month of December: Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE! Click here to register for AnswerBook … Continued

  • Video of the Week: Accepting a Person-to-Person Payment

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Accepting a Person-to-Person Payment Need a quick way to show members what happens on the recipient’s end when sending a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer … Continued