Press Releases

  • Western Healthcare Federal Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Western Healthcare FCU of Concord, California, successfully converted to the CU*BASE® data processing system. The credit union represents 3,638 members and $39 million in assets. CEO, Diana Michaels said “WHFCU’s search for a system that integrates online banking, mobile banking, phone banking and more ended with CU*NorthWest. […]

  • Valley Oak Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Valley Oak CU of Three Rivers, California, successfully converted to the CU*BASE® data processing system. The credit union represents 7,255 members and $53 million in assets. Valley Oak CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, […]

  • CU*NorthWest to exhibit at 2018 Alaska Credit Union League Annual Conference

    CU*NorthWest, a 100% credit union-owned cooperative CUSO, headquartered in Liberty Lake, Washington, will exhibit at the 2018 Alaska Credit Union League 2018 Annual Conference, held May 17th through the 19th at the Lands End Resort in Homer, AK. CU*NorthWest would like to reach out to all area credit unions who are attending to stop by […]

  • CU*NorthWest to exhibit at 2018 Mountain West Annual Conference

    CU*NorthWest, a 100% credit union-owned Cooperative CUSO, headquartered in Liberty Lake, Washington, will return as an exhibitor to the 2018 Mountain West 2018 Annual Conference, held April 26th through the 28th at the Broadmoor Resort in Colorado Springs, CO. CU*NorthWest would like to reach out to all area credit unions who are attending to stop […]

  • CU*NorthWest launches MACO to credit union mobile apps

    CU*NorthWest launched MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or pin, adding to the traditional username and password. “MACO adds additional convenience for members when they are […]

 

News

  • There’s Still Time to Sign Up for the July Cooperative Campaign

    ATTENTION ONLINE CREDIT UNIONS Sign up now for our July campaign! Sign up by June 19, 2018 Increase your auto loans with this fun and eye-catching digital marketing campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer … Continued

  • Reminder: Email Platform Changes Coming Soon!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend is working hard behind the scenes to deliver an enhanced member communication platform that offers more efficient solutions with additional delivery options and advanced reporting. As we migrate to our new platform, downtime … Continued

  • Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

    ATTENTION ONLINE CREDIT UNIONS On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen /same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day … Continued

  • Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS For 2018, Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current … Continued

  • Sign up for the January campaign!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS There is still time to sign up for our January campaign! Sign up by December 22, 2017 Achieve your home loan goals with this bright and colorful digital marketing campaign. Various CU*Answers teams, including … Continued

 

Education

  • Ready to Put the Mortgage Servicing Factory to Work?

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend mortgage servicing team.  We make it easy for you by providing services such as Escrow Processing and Investor Reporting. Join us … Continued

  • Take a Look at June’s Featured AnswerBook Questions!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS We have two featured AnswerBook questions for the month of June – check them out below! Our first featured question for this month: Our second featured question for this month: Refer to AnswerBook anytime, … Continued

  • Get Connected with Josh Peacock – Video Recap

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them.  These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each … Continued

  • Video of the Week: CU*BASE ACH Processing – Returning ACH Exceptions

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*BASE ACH Processing: Returning ACH Exceptions Need a quick way to show your staff how to return ACH Exceptions in CU*BASE?  Refer them to this video! Check out our entire collection of video tutorials … Continued

  • Experience New Mobile Log In Options with MACO!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0.  There are 4 login options available, including PIN, fingerprint, voice recognition, and … Continued