Press Releases

  • CU*NorthWest launches MACO to credit union mobile apps

    CU*NorthWest launched MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or pin, adding to the traditional username and password. “MACO adds additional convenience for members when they are […]

  • CU*NorthWest sets 2018 stock price

    CU*NorthWest, a 100% credit union owned cooperative CUSO, has set the new price for an ownership share at $88,500.00. Each year the CU*NorthWest board of directors establishes the new stock price based on the audited financials from the prior fiscal year. Chuck Papenfus, CEO of Inland Valley Federal Credit Union and chairman of the board […]

  • Chula Vista City Employees Credit Union converts to core processor CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Chula Vista City Employees Credit Union of Chula Vista, CA, successfully converted to the CU*BASE® data processing system in February. The credit union represents 575 members and $2.83 million in assets. Chula Vista City Employees Credit Union is looking forward to be able to offer its members […]

  • Core processing coop CU*NorthWest returns to owners

    Each year following the completion of a third party financial audit, the CU*NorthWest board of directors evaluates the net bottom line and makes decisions on how to best extend returns to owner/customers. CU*NorthWest had a record year in fiscal 2017 (ending 9/30/2017) and not only paid the budgeted return, but was able to add an […]

  • Cheney FCU finds home at Primesource CU during emergency

    It’s hard to contemplate closing your credit union right after the first of the year, but if there is no internet or phones, what can you do? For Cheney Federal Credit Union, located in Cheney, WA, when an uncapped conduit pipe caused flooding in their electrical room, it meant thinking fast and relocating quickly. On […]

 

News

  • Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS For 2018, Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current … Continued

  • Sign up for the January campaign!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS There is still time to sign up for our January campaign! Sign up by December 22, 2017 Achieve your home loan goals with this bright and colorful digital marketing campaign. Various CU*Answers teams, including … Continued

  • Bring Your Brand into eStatement Notification – Join Us Tomorrow!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend presents the opportunity to turn your standard plain-text eStatement notification into an interactive, action inspiring marketing piece!  The eStatement notification doesn’t have to serve as simply a notification that your members eStatements are … Continued

  • Share & Win Contest Winners Announced!

    The Q4 Share & Win contest results are in! We are happy to announce that Public Service Credit Union and Prime Source Credit Union are the chosen winners of the Q4 Share & Win contest, guaranteeing them a Samsung® Tablet … Continued

  • CU*Spy Reports Purge on December 31, 2017

    ATTENTION ONLINE CREDIT UNIONS As you may or may not be aware, our online retention schedule for reports in CU*Spy is set to a standard of 90 days.  However, we recently discovered an issue where reports for your credit union … Continued

 

Education

  • Take a Look at the CU*Answers University Courses for January!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in January! Thursday, … Continued

  • Take a Look at December’s Featured AnswerBook Question!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the featured AnswerBook question for the month of December: Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE! Click here to register for AnswerBook … Continued

  • Video of the Week: Accepting a Person-to-Person Payment

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Accepting a Person-to-Person Payment Need a quick way to show members what happens on the recipient’s end when sending a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer … Continued

  • Video of the Week: Making a Person-to-Person Payment

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Making a Person-to-Person Payment Need a quick way to show members how they can make a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer them to this video, … Continued

  • Xtend Webinars: What’s Coming Up Next Week?

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the … Continued