Press Releases

  • Western Healthcare Federal Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Western Healthcare FCU of Concord, California, successfully converted to the CU*BASE® data processing system. The credit union represents 3,638 members and $39 million in assets. CEO, Diana Michaels said “WHFCU’s search for a system that integrates online banking, mobile banking, phone banking and more ended with CU*NorthWest. […]

  • Valley Oak Credit Union converts to CU*NorthWest

    Liberty Lake-based core data processor, CU*NorthWest, announced that Valley Oak CU of Three Rivers, California, successfully converted to the CU*BASE® data processing system. The credit union represents 7,255 members and $53 million in assets. Valley Oak CU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, […]

  • CU*NorthWest to exhibit at 2018 Alaska Credit Union League Annual Conference

    CU*NorthWest, a 100% credit union-owned cooperative CUSO, headquartered in Liberty Lake, Washington, will exhibit at the 2018 Alaska Credit Union League 2018 Annual Conference, held May 17th through the 19th at the Lands End Resort in Homer, AK. CU*NorthWest would like to reach out to all area credit unions who are attending to stop by […]

  • CU*NorthWest to exhibit at 2018 Mountain West Annual Conference

    CU*NorthWest, a 100% credit union-owned Cooperative CUSO, headquartered in Liberty Lake, Washington, will return as an exhibitor to the 2018 Mountain West 2018 Annual Conference, held April 26th through the 28th at the Broadmoor Resort in Colorado Springs, CO. CU*NorthWest would like to reach out to all area credit unions who are attending to stop […]

  • CU*NorthWest launches MACO to credit union mobile apps

    CU*NorthWest launched MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or pin, adding to the traditional username and password. “MACO adds additional convenience for members when they are […]

 

News

  • Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

    ATTENTION ONLINE CREDIT UNIONS On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen /same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day … Continued

  • Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS For 2018, Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current … Continued

  • Sign up for the January campaign!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS There is still time to sign up for our January campaign! Sign up by December 22, 2017 Achieve your home loan goals with this bright and colorful digital marketing campaign. Various CU*Answers teams, including … Continued

  • Bring Your Brand into eStatement Notification – Join Us Tomorrow!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend presents the opportunity to turn your standard plain-text eStatement notification into an interactive, action inspiring marketing piece!  The eStatement notification doesn’t have to serve as simply a notification that your members eStatements are … Continued

  • Share & Win Contest Winners Announced!

    The Q4 Share & Win contest results are in! We are happy to announce that Public Service Credit Union and Prime Source Credit Union are the chosen winners of the Q4 Share & Win contest, guaranteeing them a Samsung® Tablet … Continued

 

Education

  • Get Connected with Keegan Daniel

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them.  These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each … Continued

  • Dual Maintenance Reminder for Payveris Bill Pay Clients

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS A reminder to all credit unions whose Bill Pay vendor is Payveris: When closing memberships within CU*BASE, dual maintenance is required if the member also uses Bill Pay.  After closing the membership, please remember … Continued

  • Jump into a Dashboard Dive: Losing the Love

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review the ACTIVE BETA CU*BASE Tool #132, our Losing the Love Dashboard.  Are you afraid you’re losing too … Continued

  • Take a Look at the CU*Answers University Courses for January!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in January! Thursday, … Continued

  • Take a Look at December’s Featured AnswerBook Question!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the featured AnswerBook question for the month of December: Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE! Click here to register for AnswerBook … Continued