Business Continuity
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On Tuesday, February 10th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Tuesday, February 10th at 6:00 AM ET (3:00 AM PT) and will conclude on Wednesday, February 11th at 6:00 AM ET
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On Wednesday, November 12th, we will be performing a Rollover for It’s Me 247 online/mobile banking (OLB) environments, as well as BizLink 247 online banking for business. The rollover is scheduled to begin on Wednesday, November 12th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, November 13th at 6:00 AM ET (3:00 AM PT). During this period,
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As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2024 CU*Answers Business Continuity Plan and
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Rescheduled from our original targeted date of March 17th, the high-availability rollback event will now be occurring this weekend. The rollback process will begin Sunday, April 7th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD,
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Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 10th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, March 10th with the rollback
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As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business
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As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business
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HA Rollover Results Now Available HA Rollover: May 14 – 21 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed May 14th to 21st for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and……