Best Practices for Your Email Upkeep: Bounce Backs for Emails Sent via CU*BASE

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have prepared AnswerBook topics which provide greater detail on these changes.

When emails that are sent via CU*BASE bounce back as invalid, what happens?  Click the button below for information on how these bounce backs are treated as of May 2023.

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Stay tuned for additional emails on tips and recommendations for emails and communications!