Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs.
Has your credit union heard from members that emails sent to them are not always received quickly? Have members indicated that emails from your credit union are sometimes marked as spam and/or blocked by their email client? To learn more about how to address these, click the button below and to view the AnswerBook topic.
Stay tuned for additional emails on tips and recommendations for emails and communications!