ATTENTION ONLINE CREDIT UNIONS
We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training!
Click the links below to check out the featured topics.
Phone Operator Wrap-Up Codes
|Part 1: Call Type Configuration
|Part 2: Primary Subject Code Configuration
|Part 3: Special Security Configuration
|Part 4: Activation
|Part 5: User Experience
|Part 6: Analysis with Tool 1315
|Part 7: Further Analysis