ATTENTION ONLINE CREDIT UNIONS
We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training!
Click the links below to check out the featured topics.
Phone Operator Wrap-Up Codes
| Part 1: Call Type Configuration | Part 2: Primary Subject Code Configuration |
| Part 3: Special Security Configuration | Part 4: Activation | Part 5: User Experience |
| Part 6: Analysis with Tool 1315 | Part 7: Further Analysis |