Need a way to quickly verify your member during support calls? MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that! With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union full confidence that you are speaking to the right person.
This is a great way to speed up the verification process. Your credit union can use MemberPass to enroll new members or to authenticate previously-enrolled members. For more details on MemberPass, including member requirements and how your staff can complete the authentication process, check our guide on getting started with the product.
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