Reminder: The Next HA Rollover is Coming March 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, March 10th.

The rollover is scheduled to begin at 2:00 AM ET on Sunday, March 10th with the rollback planned for 2:00 AM ET on Sunday, March 17th.  There will be brief service interruptions during both the rollover and rollback processes.  Additional details will be included in future announcements as we get closer to the date.

*Please note: CU*BASE Training Edition (CTE) services are not available during the rollover period while operating from the HA data center.

As a reminder, we strongly encourage that someone at each branch tests connectivity to the HA data center from a GOLD workstation prior to the rollover event.  Additionally, if your credit union has any employees who are working remotely, we recommend asking them to perform the connectivity test as well.  Use the links below to complete one or both of the connectivity tests.

Please contact the CU*Answers Network Services Help Desk at if the tests above are unsuccessful.  Failure to complete the tests may result in CU*BASE/GOLD connectivity issues on the morning following the March 10th rollover event.