Beginning January 1, 2024, we will only provide management services for Fortinet firewalls and will discontinue management of SonicWALL firewalls (this will not impact secure email and secure remote access devices). The message below was sent to client credit unions who have not yet purchased a Fortinet firewall to replace their SonicWALL.
If you wish to retain our firewall management services, you must purchase a Fortinet firewall before October 1, 2023. This will allow us to install and configure the new firewall before we decommission the SonicWALL management systems at the end of this calendar year. If you elect not to purchase a Fortinet firewall by this deadline, we will no longer be able to provide management services for your SonicWALL firewall. You will still be able to use your SonicWALL firewall, but you will be responsible for its maintenance and security. After this date, we will turn over access credentials to you and discontinue invoicing for management and licensing costs. We will not be liable for any issues or damages that may arise from using an unsupported firewall.
Fortinet firewalls offer superior performance, security, and reliability, and are compatible with our network infrastructure and tools. By switching to Fortinet, you will benefit from our enhanced firewall management services, which include:
- 24/7 monitoring and support
- Regular firmware updates and patches
- Configuration backup and restoration
- Modern network capabilities such as SD WAN
- Mobile and remote access
- Security audit and compliance
- Reporting and analytics
- Access to online management portal
We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, please do not hesitate to contact us. If you have ordered your Fortinet firewalls, please work with your assigned engineer to schedule your install for as early as possible. We are here to help you make a smooth transition to Fortinet.
Sincerely,
CU*Answers Network Services