Press Releases

  • Puget Sound Refinery Federal Credit Union signs with CU*NorthWest

    CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Puget Sound Refinery Federal Credit Union in Anacortes, Washington, has signed with CU*NorthWest and is scheduled for conversion in May 2018. The $11.3 million dollar credit union represents approximately 1,130 members. Puget Sound Refinery FCU CEO Darene Follette said: “When it came time to re-evaluate […]

  • County Schools Federal Credit Union buys stock at CU*NorthWest

    CU*NorthWest, the Liberty Lake, Washington-based cooperative CUSO, announces that it has added a new credit union owner. The latest investor is County Schools Federal Credit Union, located in Ventura, California, with $53.7M assets and 7.4K members. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”, […]

  • Chula Vista City Employees FCU signs with CU*NorthWest

    CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Chula Vista City Employees Federal Credit Union in Chula Vista, California, has signed with CU*NorthWest and is scheduled for conversion in February 2018. Chula Vista City Employees FCU was chartered in 1967 and the $2.8 million dollar credit union represents approximately 579 members. Lydia DeNecochea, […]

  • CU*NorthWest completes roll over disaster recovery test

    CU*NorthWest, an information technology cooperative CUSO based in Liberty Lake, Washington, participated in a successful production disaster recovery test of its high availability replication environment. The test began on November 5th when CU*NorthWest moved all production operations from its primary data center to an out of region secondary data center where it maintains a second […]

  • CU*NorthWest sends out 2018 Education Catalog

    Eastern Washington based cooperative CUSO CU*NorthWest is pleased to announce that the 2018 Education Catalog is complete and has been mailed to clients. CU*NorthWest typically delivers the catalog prior to the beginning of each calendar year in an effort to give clients time to design their own annual training program based on the offerings in […]

 

News

  • Check Out the Current Results for the Ongoing Imaging Solutions Contests!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS For 2018, Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current … Continued

  • Sign up for the January campaign!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS There is still time to sign up for our January campaign! Sign up by December 22, 2017 Achieve your home loan goals with this bright and colorful digital marketing campaign. Various CU*Answers teams, including … Continued

  • Bring Your Brand into eStatement Notification – Join Us Tomorrow!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Xtend presents the opportunity to turn your standard plain-text eStatement notification into an interactive, action inspiring marketing piece!  The eStatement notification doesn’t have to serve as simply a notification that your members eStatements are … Continued

  • Share & Win Contest Winners Announced!

    The Q4 Share & Win contest results are in! We are happy to announce that Public Service Credit Union and Prime Source Credit Union are the chosen winners of the Q4 Share & Win contest, guaranteeing them a Samsung® Tablet … Continued

  • CU*Spy Reports Purge on December 31, 2017

    ATTENTION ONLINE CREDIT UNIONS As you may or may not be aware, our online retention schedule for reports in CU*Spy is set to a standard of 90 days.  However, we recently discovered an issue where reports for your credit union … Continued

 

Education

  • Take a Look at the CU*Answers University Courses for January!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in January! Thursday, … Continued

  • Take a Look at December’s Featured AnswerBook Question!

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Check out the featured AnswerBook question for the month of December: Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE! Click here to register for AnswerBook … Continued

  • Video of the Week: Accepting a Person-to-Person Payment

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Accepting a Person-to-Person Payment Need a quick way to show members what happens on the recipient’s end when sending a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer … Continued

  • Video of the Week: Making a Person-to-Person Payment

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Making a Person-to-Person Payment Need a quick way to show members how they can make a person-to-person payment using the Pay Anyone feature in It’s Me 247 Online Banking?  Refer them to this video, … Continued

  • Xtend Webinars: What’s Coming Up Next Week?

    ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the … Continued