Advice on Tightening Your CU*Talk Security

ATTENTION ONLINE CREDIT UNIONS

Cybersecurity criminals never stop coming up with creative ways to attack personal data.  While most of you are probably hyper-aware of all things related to online and mobile banking, one area you might not consider a low-hanging fruit for cybercrime is your audio response system.  It may be time to rethink that and tighten your controls a bit.

A credit union recently reported a fraudulent attempt to gain access to member funds via CU*Talk.  They were ultimately unsuccessful, but it pointed to a potential area where a determined criminal could take advantage.

For a list of recommendations on how you can tighten security for CU*Talk, please refer to the attached PDF.