Best Practices for Your Email Upkeep: Handling Invalid Addresses

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs.

What happens if your credit union has an invalid email address on file?  Are emails simply returned to the sender, or can this lead to Internet Service Providers blocking those addresses?  To learn more, click the button below and to view the AnswerBook topic.

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Stay tuned for additional emails on tips and recommendations for emails and communications!