Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes – look for these emails to be delivered to your inbox soon.
Before we begin sending this series of emails, we wanted to provide a reminder about maintaining the list of addresses that receive these items and other tips from CU*Answers Client News.
If you would like to review a list of all current credit union staff who are signed up to receive CU*BASE Alerts and Client News emails from CU*Answers, click the button below.
Request CU*BASE Alerts/Client News Email List
If you would like to request that new staff members be added to the CU*BASE Alerts and Client News mailing list, or if you have former staff who should be removed from this mailing list, click the button below.
Add/Remove Recipients from CU*BASE Alerts & Client News
Want to maintain your own employee email list? Your credit union has the option to manage your own internal distribution lists, with a single email address receiving communications from CU*Answers and passing communications along to staff members on your end. If your credit union does not currently use an internal distribution list but you are interested in doing so, this must be configured with your IT department.
Stay tuned for additional emails on tips and recommendations for emails and communications!