Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- If my credit union uses a 14-digit MICR, can we also use a five-digit check number at the bottom of the checks? Click here to view this updated topic! (KB 2053)
- I want to save my daily reports for retention purposes. Which OUTQ writes out to CU*Spy at end-of-day processing? Check out this NEW topic! (KB 5427)
- What is the contact information for various credit reporting agencies, including Experian, Equifax, TansUnion, and CBC/Innovis? Learn more about this NEW topic! (KB 5473)
OnDemand Video
Looking for a quick way to show your staff how they can access features available in the loan queue? Check out this video from our Show Me the Steps series!