Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- When viewing an eDocument, why don’t the editing options appear? Click here to view this NEW topic! (KB 5433)
- Our members have access to view check images in online banking but can’t view Remote Deposit Capture (RDC) checks. How can members view these check images? Check out this NEW topic! (KB 5437)
- How do Network Services monthly charges work? Part 1 – Arrears. Learn more about this NEW topic! (KB 5465)
OnDemand Video
Looking for a quick way to show your staff how they can use special features when creating a loan request? Check out this video from our Show Me the Steps series!