The Conversations on Online Member Experience session detailed below was originally scheduled for Thursday, August 8th. This event has since been rescheduled for Tuesday, October 15th.
Please note: if you previously registered for the August 8th event, your registration will automatically carry over to this new date and there is no need to sign up again. For those who are interested in joining us on the new date of October 15th, please sign up via the button below.
Come join us for a Conversation on Online Member Experience, where we will be discussing a MOP (Membership Opening Process) pre-membership idea. This is something that is currently being studied by CU*Answers and how it can work with the membership opening process.
During this upcoming event, credit unions will discuss what they are seeing members request through MOP, as well as what will make the process most effective. A member could start their membership within MOP and be transferred to online banking much quicker, but this process isn’t complete until the member performs certain tasks such as confirming their identity with their license, choosing a product bundle, enrolling for eStatements, or uploading some sort of documents.
We look forward to hearing from our network credit unions as they offer their perspectives on this topic!
Tuesday, October 15th
3:00 PM – 4:00 PM ET
If you have any questions regarding Conversations on Online Membership Experience or if you would like to join our mailing group to stay informed about upcoming events, drop us a line at: irsc@cuanswers.com.
Interested in joining conversations about other topics? Visit our website to view all of our current groups.